FAQ Hub
Keep a reusable answer bank and optionally respond to matching questions.
Free
Keep a reusable answer bank and optionally respond to matching questions.
Install FAQ Hub from your bot’s Modules tab. Configure the settings below, save, and deploy the bot to apply changes. See module setup for shared setup steps.
Set up and use
Enter one entry per line in Answer bank, using question => answer. Example: How do I get help? => Open a ticket from the support panel.
Enable Auto-match questions to reply to messages ending with a question mark. Match confidence sets the fraction of question words that must match; increase it to reduce unwanted replies.
The current /faq command has no query input and returns the first configured answer. Use auto-matching for question selection, or build a command with a string option and conditions. Avoid installing Custom Responses alongside FAQ Hub: both reserve /faq.
Settings reference
| Setting | Default | Details |
|---|---|---|
| Answer bank | How do I open a ticket? => Use /ticket or click the support button. / When are mods online? => A moderator usually replies within 24 hours. | One answer per line. Use question => answer. |
| Auto-match questions | false | Turn this option on or off. |
| Match confidence (0-1) | 0.7 | Enter a number. |
Discord setup and troubleshooting
BotDen prepares the invite permission request automatically from your enabled modules and saved commands/events. Use the invite generated by BotDen.
Enable Message Content Intent in the Discord Developer Portal for this module. See privileged intents.
If the feature does not work after saving and deploying, see troubleshooting for intents, existing-server permissions, channel access, and role order.